Residents are advised that to facilitate repairs to the Thorne’s Lane Pump House, water in the Town’s municipal water system may be discoloured and have sedimentation.

  • If you see discolouration in your water supply, run a tap in your bathtub to clear the issue from your supply.
  • Do not use washing machines at this time.


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  1. Trena Sheppard

    Our water is still very discoloured this morning. We’ve been running it since last night. We haven’t received a new notification so wondering if it’s still being worked on and when it should be fixed please.

    1. Ross @ Torbay

      Hi Trena,

      Could you email us your civic address to rhoulihan@torbay.ca and we’ll check this out for you!

  2. Corey Manor

    I’ve been running my water for 2 hours now, and it is still fairly brown.

    1. Ross @ Torbay

      Hi Corey,

      We have a water tech checking on the system at the moment.

      Trying to get an update.

      Can you email rhoulihan@torbay.ca with your civic address?

  3. Amanda

    Hi, Just wondering if there is still an issue with the water? Was it shut off today without us knowing?? My water is so brown and everything is low pressure coming back now that I’ve been running the water everywhere but it’s so gross. Was there an advisory sent out and people didn’t get the message???

    1. Ross @ Torbay

      Hi Amanda,

      It’s unfortunately an on-going issue. Water techs are working to resolve the issue. Could you email rhoulihan@torbay.ca and advise us of your civic address so we can investigate further? Thank you!

  4. Teela buffett

    Help . My water is very brown still .

    1. Ross @ Torbay

      Hi Teela,

      To continue flushing the system of the discoloured water we advise to keep your water to keep flowing in a laundry basin or bath tub. Could you also send an email to rhoulihan@torbay.ca advising us of your civic address? Thanks for your patience.

  5. Jaime Mercer

    My water on 1 Liney’s place is still very discolored. . .I have run the water as was suggested please advise when this will be resolved.

    1. Ross @ Torbay

      Thanks for getting in touch Jaime. Noted your civic address, we’re working on a fix and update at the moment. Keep an eye on our website/social media streams and Torbay Alerts for new posts.

  6. Keith Peddle

    My water is Brown all the time. This has been going on for a long time. Running it in the tub is not helping.

    1. Ross @ Torbay

      Hi Keith,

      Can you send a note to our Director Of Public Works regarding the issue? Please include your civic address so we can investigate the problem. Email: bmanning@torbay.ca

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