Provincial Emergency Operations Centre

Municipal Affairs and Environment
January 20, 2019

Public Advisory: Snowstorm Cleanup Efforts Continue

Provincial, federal and municipal governments continue to work with emergency management organizations to coordinate snow-clearing efforts after Friday’s record-breaking snowstorm. Crews continue to clear snow from roads and essential lots. In many cases, the roads are still not safe to drive on, and emergency responders need unhindered access to provide emergency services.

Some municipalities in the eastern region continue to be in states of emergency and have been asked to refer to their emergency management plans. Information about municipal services and roadways can be provided by your municipality. If it is necessary to drive, please exercise the utmost caution in navigating the high snow banks and narrowed lanes.

Please check on your neighbours: particularly seniors, persons with disabilities, and vulnerable people in your community. If there is an emergency, call 911. Calls related to non-emergencies, such as seniors requiring snow removal, can be referred to the provincial emergency operations centre at (709) 729-3703. This line will be available from 9:00 a.m. – 7:00 p.m. daily as recovery operations continue. Anyone who calls the line is asked to be patient. Calls are being prioritized on the basis of need and not logged on a first-come, first-service basis.

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Media contact
Lynn Robinson
Municipal Affairs and Environment
709-729-5449, 691-9466

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  1. William Burton

    (709) 729-3703 does not seem to be working? Does it work for you?

  2. Town of Torbay

    The number may be overloaded with calls causing you to hear a busy signal. Please continue to try the number until you get through.

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